Privacy Page


Effective Date: 31st July 2024


1. Introduction

Welcome to LUNA BIANCA. We are committed to protecting your personal data and your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore ("PDPA").

By accessing or using our Website, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: This includes your name, email address, phone number, and other contact information you provide when you register, make a purchase, or contact us.
  • Technical Data: Information about your device, IP address, browser type, and browsing behavior on our Website.
  • Usage Data: Information about how you use our Website, such as the pages you visit, the time spent on each page, and the links you click.


3. How We Use Your Information

We may use your personal data for the following purposes:

  • To provide and maintain our services, including customer support.
  • To process transactions and manage your account.
  • To improve our Website and customize your user experience.
  • To send you marketing communications, newsletters, and promotional offers, if you have consented to receiving them.
  • To comply with legal obligations and protect our legal rights.


4. Disclosure of Your Information

We may disclose your personal data to third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing services.
  • Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owner.


5. Data Security

We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.



6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.


7. Your Rights

Under the PDPA, you have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction of your personal data if it is inaccurate or incomplete.
  • Withdraw your consent to the collection, use, or disclosure of your personal data at any time.
  • Request the deletion of your personal data, subject to certain legal exceptions.

To exercise your rights, please contact us at hello@lunabianca.com.sg.


8. Cookies

Our Website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website.


9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

LUNA BIANCA

+65 8300 5665

hello@lunabianca.com.sg

201 Ubi Ave 4, S408804